Privacy Policy for Contrasto AI

1. Who we are

Contrasto AI operates as the data controller responsible for the personal data collected via our website and services.

Our contact details are:

Contrasto AI
Email: contrastoai@gmail.com

2. What data we collect

2.1 Personal data you provide

We collect personal data directly from you when you:

• • Register for an account: name, email address, business information and payment details.
• • Contact us for support: name, email, and the content of your inquiry.
• • Use our services: preferences, usage data, and uploaded content.

2.2 Special category data

We do not intentionally collect sensitive personal data, such as health or biometric data. If you provide such information, you consent to our processing it as necessary for the requested service.

3. Why we collect your data

We process your data for the following purposes and legal bases:

4. How we share your data

We do not sell your data. However, we may share it with:

• Service Providers: Hosting, payment processors, email platforms, and analytics providers under GDPR-compliant agreements.
• Legal Authorities: When required to comply with applicable laws or enforce our legal rights.
• Business Transfers: In case of a merger, sale, or reorganization, your data may be transferred to the relevant parties.

5. International data transfers

If your data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards, such as:

• Standard Contractual Clauses approved by the European Commission.
• Adequacy decisions for countries deemed to offer an equivalent level of protection.

For details about these safeguards, contact us at contrastoai@gmail.com.

6. How long we retain your data

We retain your personal data only as long as necessary for the purposes described in this Privacy Policy or to comply with legal obligations. Retention periods depend on:

• The type of data (e.g., account information retained for the duration of your account).
• Legal requirements (e.g., financial data retained for 7 years).

7. Your rights

Under the GDPR, you have the following rights:

• Access: Request a copy of your personal data.
• Rectification: Correct inaccuracies in your data.
• Erasure: Request the deletion of your data ("right to be forgotten").
• Restriction: Limit how we process your data in certain circumstances.
• Portability: Request your data in a structured, machine-readable format.
• Objection: Object to data processing based on legitimate interests or for marketing purposes.
• Withdraw Consent: Withdraw consent for processing where applicable.
• Lodge a Complaint: File a complaint with a data protection authority, such as the Spanish Data Protection Agency (AEPD).

To exercise your rights, email contrastoai@gmail.com. We will respond within one month.

8. Data security

We implement robust security measures to protect your data, including:

• Encryption of data in transit and at rest.
• Secure access controls.
• Regular vulnerability assessments.

Despite these measures, no system is 100% secure. Please notify us immediately of any security concerns.

9. Cookies and similar technologies

We use a single essential cookie for internal purposes to enhance your experience on our website. This cookie is necessary for the website to function properly and cannot be switched off in our systems.

10. Children’s privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect data from children. If we become aware of such data, it will be deleted promptly.

11. Updates to this Privacy Policy

We may update this Privacy Policy occasionally. Significant changes will be communicated via email or on our website. The "Last Updated" date at the top reflects the latest revision.

12. Contact us

If you have questions about this Privacy Policy, your rights, or our data practices, contact us at:

Contrasto AI
Email: contrastoai@gmail.com